Refund policy

Returns & Exchanges

At Blitz & Glamour, we want you to love what you ordered. Eligible ready-to-ship items may be returned within 30 days of delivery.

To be eligible for a return, the item must be unused, unworn, unwashed, and in its original condition. Proof of purchase is required.

To request a return, email info@blitzandglamour.com before sending the item back. Returns sent without prior approval may not be accepted.

Nonreturnable Items

We do not accept returns or exchanges for:

• Custom or personalized products
• Made-to-order products
• Sale or clearance items
• Items that have been used, worn, washed, or damaged after delivery
• Minor variations in color, print, or placement that are part of the handmade production process

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping charges are nonrefundable.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please email info@blitzandglamour.com within 3 days of delivery. Include your order number and clear photos of the item and packaging.

If approved, we will make it right with a replacement or refund at no additional cost.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or card provider.

Exchanges

We do not offer direct exchanges. If your eligible return is approved, you may place a new order for the item you prefer.

Order Changes and Cancellations

Orders cannot be changed or canceled once they have been placed.